Cancellation & Refund

Refund / Money Back Policy:

All membership purchases at vivah4u.com are final. Service Provider does not refund or cancel any membership fees. Membership is co-extensive with the profile. Membership expires as soon as the profile is deleted or terminated, and cannot be reactivated. No refunds will be made in case profile is deleted or inactivated or terminated. Any exceptions to refund policy will be made at the sole discretion of vivah4u. Only in situation where user upgrades to a higher package, then vivah4u management may decide to adjust the money for unused month(s). No refund will be made if you upgrade in the last month of the membership plan. Refunds, if any, will be made in Indian Rupees and will be processed within 3 weeks. In case of international credit/debit card the Payment Gateway will convert it to equivalent amount in your local currency at the time of refund. The currency conversion rate at the time of refund will be applicable here. In addition, banks and issuing authorities may deduct some additional fee which Service Provider will not be responsible for.

Refund on the basis of fraudulent transactions

The Member is solely responsible for maintaining confidentiality, as well as all the activities and transmission performed through his My Folder. He/she shall be solely responsible for carrying out any online or off-line transaction involving credit cards / debit cards or such other forms of instruments or documents for making such transactions. vivah4u.com assumes no responsibility or liability for their improper use of information relating to such usage of credit cards / debit cards used by the subscriber online / off-line.

Refund on the basis of change in preference / delay in process

As we at vivah4u.com keep up high interactions with our clients and carry out the entire process with their approval thus there is no provision for any kind of full or partial refund.

Once an order is placed it cannot be cancelled as it is sent for processing immediately. Your personal preferences changed in the course of time, cannot serve a reason for refund or charge back.